A customer developed new innovative power supply services for sustainable mobility and asked us to support in developing and guiding the process helping drivers of electric vehicles locate and interact with the charging station.

Electric vehicle drivers can identify available charging stations, interact with a specific charging point to reserve an outlet, start and finish a charging process, and finally pay wirelessly for the service provided. Thanks to this app, the customer has been able to significantly improve the user experience of customers driving an electric vehicle and increase their loyalty.

Goals & benefits

  • Increase user experience and engagement
  • Easy and intuitive user interface with responsive design for smartphone and tablet
  • Integration with Google maps to display points of interest, charge stops along route, distance and duration

Challenges

  • Redesign the value chain in order to reach business and sustainability goals
  • Reduction of transaction cost combining different payment methods
  • Voucher wallet management

Inside this Case Study

Services included

Agile Implementation

Design & Prototype

Implementation Roadmap Definition

Location and Reservation of charging stations

Opportunity Identification & Initiatives Prioritization

Solution Architecture Design

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Agile Implementation

Design & Prototype

Implementation Roadmap Definition

Location and Reservation of charging stations

Opportunity Identification & Initiatives Prioritization

Solution Architecture Design